h777 Privacy Policy —
How We Protect Your Data

This Privacy Policy ("Policy") applies to all personal data collected, processed, and stored by h777 in connection with the operation of the h777 online gaming platform accessible at h777.cam, including all casino games, sports betting services, live dealer tables, bonus programs, payment processing, customer support interactions, and any other services provided under the h777 brand.

For the purposes of applicable data protection law, h777 is the data controller in respect of the personal data of its registered players and users. As data controller, h777 determines the purposes for which and the means by which personal data is processed. Where h777 engages third-party processors to handle data on its behalf — such as payment processors, KYC verification providers, and cloud hosting services — those processors act strictly under h777's instructions and under contractual obligations that provide equivalent protections to those set out in this Policy.

This Policy is incorporated by reference into h777's Terms & Conditions. By creating an h777 account and accepting the Terms & Conditions, you confirm your acknowledgement and acceptance of this Privacy Policy in its entirety. If you do not accept this Policy, you must not create or continue to use an h777 account.

h777 collects the following categories of personal data in connection with the operation of its platform and the delivery of its services to Pakistani players:

h777 does not collect sensitive personal data categories (such as racial or ethnic origin, religious beliefs, health data, or biometric data) beyond what is strictly required for age and identity verification under our licensing obligations.

h777 collects personal data through the following channels and methods:

3.1 Direct Collection

Data you provide directly when: completing the h777 account registration form; submitting KYC verification documents; initiating a deposit or withdrawal via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or USDT; contacting h777's support team via live chat or email; responding to promotions or surveys; and when updating your account profile or settings.

3.2 Automated Technical Collection

Data collected automatically when you access or use the h777 platform, including: your IP address and approximate geolocation; device identifiers and technical specifications; browser type and version; pages accessed, time spent on each page, and navigation paths; session start and end times; and game-specific interaction data including bets placed, games launched, and session durations.

3.3 Third-Party Sources

In limited circumstances, h777 may receive data about you from third parties, including: identity verification and KYC service providers (to confirm the accuracy of documents you submit); payment processors and financial institutions (to confirm transaction validity and detect fraud); fraud prevention and anti-money-laundering screening services; and — where you have provided consent to the third party to share such information — other platforms or service providers.

h777 processes your personal data only for the following defined and legitimate purposes:

• Account Administration: To create, manage, maintain, and close your h777 account; to verify your identity and eligibility at registration and during ongoing KYC review; to process account updates and profile changes you request.
• Service Delivery: To provide access to h777's casino games, sports betting markets, live dealer tables, and all other platform features; to process deposits and withdrawals via your chosen PKR payment methods; to maintain accurate bet records and account balances.
• Age Verification and Regulatory Compliance: To verify that all players are aged 21 or above in compliance with our international gaming license; to meet anti-money-laundering, counter-terrorism financing, and know-your-customer obligations imposed by our licensing authority.
• Bonus and Promotion Administration: To determine your eligibility for bonuses and promotions; to track wagering requirements and bonus completion; to prevent systematic bonus abuse and multi-accounting.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, collusion, account compromise, and other prohibited conduct; to protect the integrity of h777's platform and the security of all players' accounts and funds.
• Responsible Gaming: To monitor gaming patterns for indicators of problem gambling behaviour; to administer deposit limits, cool-off periods, and self-exclusion requests you submit; to fulfil our duties under our gaming license to protect vulnerable players.
• Customer Support: To respond to your queries, complaints, and disputes; to maintain accurate records of communications to enable consistent and effective support.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve h777's platform performance, game lobby, payment processes, and user experience.
• Marketing (with consent): To send you promotional communications about h777 bonuses, new games, PSL betting promotions, and VIP program updates — only where you have provided explicit consent and have not subsequently withdrawn it.
• Legal Obligations: To comply with applicable legal obligations, including responding to lawful requests from regulatory authorities and law enforcement agencies.

h777 processes your personal data on the following legal bases as applicable to each processing purpose:

• Contractual Necessity: Processing necessary to perform our contract with you (the h777 Terms & Conditions) — this covers account administration, service delivery, payment processing, and customer support.
• Legal Obligation: Processing necessary for compliance with a legal obligation to which h777 is subject — this covers KYC verification, age verification, anti-money-laundering screening, and regulatory reporting.
• Legitimate Interests: Processing necessary for purposes of our legitimate interests or those of third parties, where those interests are not overridden by your rights — this covers fraud prevention, platform security, responsible gaming monitoring, and aggregate analytics for platform improvement.
• Consent: Processing based on your specific, freely given, informed, and revocable consent — this covers marketing communications. You may withdraw marketing consent at any time by contacting h777 support.

h777 does not sell, rent, or trade your personal data. h777 may share your personal data with the following categories of third parties, and only to the extent strictly necessary for the stated purpose:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT processing providers receive transaction data necessary to process your deposits and withdrawals. Each processor operates under its own privacy policy and contractual data processing obligations with h777.
• KYC and Identity Verification Providers: Third-party services that verify the authenticity of identity documents you submit and cross-reference your details against regulatory watchlists, as required under our gaming license.
• Fraud Prevention Services: Specialist providers that assist h777 in detecting, investigating, and preventing fraudulent activity, collusion, and money laundering. These providers process your technical and transaction data under strict contractual limitations.
• Cloud Hosting and Infrastructure Providers: Third-party infrastructure providers who host h777's platform and data on secured, access-controlled servers under contractual data processing agreements.
• Game Software Providers: h777 uses third-party game studios whose software powers casino games and live dealer tables. These providers may receive aggregated session data for game integrity monitoring but do not receive your personally identifiable information beyond what is technically necessary for game functionality.
• Regulatory and Law Enforcement Authorities: h777 is required to share data with its licensing authority, financial intelligence units, and law enforcement agencies upon lawful request. h777 cannot notify affected players of such disclosures where prohibited by law.

The h777 platform uses cookies and similar tracking technologies to deliver and improve its services. A cookie is a small text file placed on your device by the h777 website when you access it. Cookies cannot execute programs or deliver viruses to your device — they are a standard mechanism used by virtually all modern websites to enhance user experience and enable core functionality.

7.1 Types of Cookies h777 Uses

• Strictly Necessary Cookies: Essential for the basic operation of the h777 platform — maintaining your login session, remembering your account preferences, and enabling secure payment flows. These cookies cannot be disabled without preventing core platform functions from working.
• Functional Cookies: Allow h777 to remember your preferences (such as language settings and lobby layout) to personalise your experience across sessions. These cookies do not track you across external websites.
• Analytics Cookies: Help h777 understand how players use the platform — which games are played most, how pages are navigated, and where performance can be improved. Analytics data is aggregated and anonymised before review.
• Security Cookies: Used to authenticate user sessions, detect fraudulent logins, and protect against cross-site request forgery and similar attacks.

7.2 Managing Cookies

You may configure your browser to refuse or delete cookies at any time. However, disabling strictly necessary cookies will impair or prevent your ability to log in to h777 and use core platform features. Instructions for managing cookies are available in your browser's help documentation. h777 does not currently respond to "Do Not Track" browser signals, as no universally accepted technical standard for such signals has been established.

h777 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data in transit between your device and h777's servers — visible via the padlock icon in your browser address bar.
• Encryption of sensitive data at rest on h777's storage infrastructure, including financial data and identity documents.
• Multi-factor authentication requirements for all h777 administrative staff accessing player data systems.
• Role-based access controls strictly limiting which h777 personnel can access which categories of player data, based on their operational responsibilities.
• Regular security assessments, penetration testing, and vulnerability scanning of h777's platform infrastructure.
• Comprehensive audit logging of all access to player personal data within h777's internal systems.
• Player-facing security features including OTP-based two-step login verification, session timeout controls, and login anomaly alerts.

h777 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by our legal and regulatory obligations under our international gaming license. The following general retention principles apply:

• Active Account Data: Personal data associated with an active h777 account is retained for the duration of the account's active status.
• Post-Closure Retention: Following account closure (whether at your request or by h777's action), h777 retains core identity, financial transaction, and gaming activity records for a minimum of five (5) years, as required by our gaming license and anti-money-laundering obligations. This period may be extended where data is relevant to an ongoing dispute, legal proceedings, or regulatory investigation.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years after account closure in accordance with our regulatory obligations.
• Customer Support Records: Live chat transcripts and support correspondence are retained for three (3) years following the last interaction to enable consistent service quality and dispute resolution.
• Marketing Consent Records: Records of your marketing consent status are retained for the duration of your account plus three (3) years following closure, to enable us to demonstrate compliance with consent requirements.
• Technical / Log Data: Server log and session data is retained for up to twelve (12) months for security monitoring and fraud detection purposes, after which it is automatically deleted or anonymised.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised, aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and analytical purposes.

As an h777 player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact h777 support via live chat or at [email protected]. h777 will respond to all verifiable rights requests within a reasonable period and, where possible, within thirty (30) days of receipt.

h777 does not knowingly collect personal data from individuals under the age of 21. Age verification is enforced at the point of registration and re-verified during the KYC process. If h777 discovers or is informed that personal data has been collected from an individual under the age of 21, all associated data will be immediately deleted, the account will be closed, and any financial transactions associated with the account will be reviewed and reversed where legally permissible.

Parents and guardians who believe their child may have accessed or registered on the h777 platform are asked to contact h777 support immediately via live chat or at [email protected]. h777 will investigate and take appropriate action as quickly as possible.

As an internationally licensed online gaming platform, h777 may transfer your personal data to servers, processors, or service providers located in countries outside Pakistan. Where such transfers occur, h777 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections set out in this Policy.

Appropriate safeguards for international transfers include: contractual clauses requiring receiving parties to apply equivalent data protection standards; transfer only to providers who operate within jurisdictions with adequate data protection frameworks; and enhanced contractual protections where required by the nature of the data transferred.

By accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to international service providers for the purposes described in this Policy, subject to the safeguards described above. If you have questions about international data transfers or wish to obtain further information about the safeguards in place, please contact h777 support.

Where you have provided explicit consent during registration or subsequently, h777 may send you promotional communications about new games in the h777 casino lobby, PSL cricket betting promotions, VIP program updates, deposit bonus offers, and other h777 platform news. These communications may be sent via your registered Pakistani mobile number (SMS) or registered email address, subject to which channels you have consented to.

You may withdraw your consent to marketing communications at any time and without consequence to your account's standing on h777. To opt out of marketing communications:

• Contact h777 support via live chat and request removal from all marketing communications.
• Send an email to [email protected] with the subject line "Marketing Opt-Out" and your registered account details.
• Update your communication preferences directly from your h777 account settings panel.

h777 will process opt-out requests within five (5) business days. Please note that opting out of marketing does not prevent h777 from sending you service-critical communications — such as security alerts, account verification requests, withdrawal confirmations, and regulatory notifications — which are sent on the basis of contractual necessity or legal obligation, not marketing consent.

h777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. The most current version of this Policy will always be available at h777.cam/privacy-policy, and the "Effective Date" at the top of the document will be updated to reflect the date on which the most recent version came into force.

Where amendments to this Policy are material — meaning they involve a significant change to how h777 processes your personal data or to your rights — h777 will take reasonable steps to notify you via your registered mobile number or a platform notification displayed upon your next login to h777.

If you have any questions, concerns, or complaints about this Privacy Policy or about h777's data processing practices, please contact our team through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week — including all Pakistani public holidays — via the h777.cam website. For privacy-specific queries, reference "Privacy" in your opening message for routing to our dedicated data protection team.
• Email: [email protected] — for written privacy complaints and formal data subject rights requests, please use email with the subject line "Privacy Request" or "Data Subject Rights Request" for accurate routing and prioritised handling.

h777 is committed to resolving all privacy-related queries and complaints fairly, transparently, and in a timely manner. We aim to respond to all privacy communications within ten (10) business days of receipt. Where a matter requires more detailed investigation, we will acknowledge your communication within five (5) business days and provide regular progress updates until resolution.

Where you are not satisfied with h777's response to a privacy complaint, you retain the right to escalate your complaint to the relevant data protection supervisory authority or regulatory body with jurisdiction over h777's licensed operations. Details of the applicable authority are available on request from h777's support team.